AscendPoint are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the AscendPoint web site and governs data collection and usage. By using the AscendPoint website, you consent to the data practices described in this statement.
Collection of your Personal Information
AscendPoint collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. AscendPoint also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by AscendPoint. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by AscendPoint for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AscendPoint web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through AscendPoint public message boards, this information may be collected and used by others. Note: AscendPoint does not read any of your private online communications.
AscendPoint encourages you to review the privacy statements of websites you choose to link to from AscendPoint so that you can understand how those websites collect, use and share your information. AscendPoint is not responsible for the privacy statements or other content on websites outside of the AscendPoint and AscendPoint family of websites.
Use of your Personal Information
AscendPoint collects and uses your personal information to operate the AscendPoint website and deliver the services you have requested. AscendPoint also uses your personally identifiable information to inform you of other products or services available from AscendPoint and its affiliates. AscendPoint may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
AscendPoint does not sell, rent or lease its customer lists to third parties. AscendPoint may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, AscendPoint may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AscendPoint, and they are required to maintain the confidentiality of your information.
AscendPoint does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
AscendPoint keeps track of the websites and pages our customers visit within AscendPoint, in order to determine what AscendPoint services are the most popular. This data is used to deliver customized content and advertising within AscendPoint to customers whose behavior indicates that they are interested in a particular subject area.
AscendPoint websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AscendPoint or the site; (b) protect and defend the rights or property of AscendPoint; and, (c) act under exigent circumstances to protect the personal safety of users of AscendPoint or the public.
Security of your Personal Information
AscendPoint secures your personal information from unauthorized access, use or disclosure. AscendPoint secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
AscendPoint will occasionally update this Statement of Privacy to reflect company and customer feedback. AscendPoint encourages you to periodically review this Statement to be informed of how AscendPoint is protecting your information.
Contact Information
AscendPoint welcomes your comments regarding this Statement of Privacy. If you believe that AscendPoint has not adhered to this Statement, please contact AscendPoint at enquiries@ascendpoint.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.